Effective Date: 13 October 2026
Last Updated: 13 October 2026
1. Introduction
Kapreign (“Kapreign”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit https://kapreign.com, contact us, request our services, enter into a business relationship with us or use any digital products or services we operate.
Kapreign is based in Kochi, Kerala, India, and serves clients in India and other countries.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
- Contact information: Name, email address, telephone number, company name and business designation.
- Enquiry and project information: Messages, project requirements, quotations, communications, files and feedback you provide.
- Transaction information: Payment status, invoices, billing details and transaction references. Payment card or banking credentials may be handled by the relevant payment service provider rather than stored by us.
- Technical information: IP address, browser type, device information, operating system, pages visited, referral sources and approximate location derived from technical information, where available.
- Usage and analytics information: Website interactions, traffic patterns, campaign performance and cookie or tracking identifiers, subject to applicable consent requirements.
- Account information: Login details, profile information and service usage records if you register for one of our digital products or SaaS services.
- Support information: Requests, troubleshooting records and other information provided when you seek assistance.
Please avoid sending sensitive personal information unless it is necessary for a specific service and appropriate arrangements have been made.
3. How We Collect Information
We may collect information:
- Directly from you through contact forms, email, telephone, meetings and project communications.
- Automatically through website technologies, analytics tools and server logs.
- Through service providers, payment processors and business partners where relevant to a transaction or engagement.
- From publicly available business sources when reasonably necessary for legitimate business communication, subject to applicable law.
4. How We Use Your Information
We may use personal information to:
- Respond to enquiries and arrange consultations.
- Prepare proposals, quotations and project plans.
- Deliver, maintain and improve websites, applications, AI solutions, analytics services, automation systems and other contracted services.
- Process payments, issue invoices and maintain business records.
- Provide customer support and communicate project updates.
- Operate, secure, troubleshoot and improve our website and digital products.
- Understand website performance and measure marketing campaigns.
- Send relevant business updates or marketing communications where permitted by law.
- Prevent fraud, enforce agreements and comply with legal obligations.
We will not use personal information for materially unrelated purposes without an appropriate legal basis or any required notice or consent.
5. Legal Basis and Consent
We process personal information as permitted under applicable law, including where necessary to respond to your requests, perform a contract, comply with legal obligations, pursue permitted business purposes or act on valid consent where required.
Where consent is required, you may withdraw it through the available mechanism or by contacting us. Withdrawal does not affect processing already lawfully carried out, and certain information may need to be retained to meet legal or contractual obligations.
6. Cookies and Analytics
Our website may use cookies, pixels and similar technologies to support essential functionality, understand visitor behaviour and measure advertising performance.
Depending on the tools enabled, these may include Google Analytics and Meta Pixel.
Where required, non-essential tracking technologies will be activated only after the relevant consent is obtained. You can manage available cookie preferences through our cookie settings and control cookies through your browser.
Please read our Cookie Policy for additional details.
7. Sharing of Information
We may share information, where necessary and appropriate, with:
- Hosting providers, cloud platforms and infrastructure vendors.
- Analytics, advertising and website performance providers.
- Email, communication, CRM and customer support platforms.
- Payment processors, banks and accounting service providers.
- Contractors, developers and professional advisers working with us.
- Government authorities, regulators or courts where legally required.
- A successor or acquiring entity in connection with a business restructuring or transfer, subject to applicable law.
We do not authorise service providers to use personal information for purposes unrelated to their agreed services, except where independently permitted by law.
8. International Data Transfers
Some service providers may process or store information outside India. Where international transfers occur, we will take the steps required by applicable law and any relevant contractual commitments.
Privacy protections may differ between countries. If you are an overseas client, additional contractual or jurisdiction-specific terms may apply.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including service delivery, support, accounting, dispute resolution, security and legal compliance.
Retention periods vary according to the type of information and the circumstances. When information is no longer required, we will take appropriate steps to delete it, anonymise it or securely dispose of it, subject to applicable law.
10. Data Security
We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, disclosure, alteration, loss or destruction.
However, no website, transmission method or electronic storage system can be guaranteed to be completely secure. We cannot promise absolute security.
11. Your Privacy Rights
Subject to applicable law, you may be entitled to:
- Request information about the personal data we process about you.
- Request correction or updating of inaccurate information.
- Request erasure of personal information where applicable.
- Withdraw consent where processing relies on consent.
- Raise a complaint or seek assistance regarding our handling of your information.
- Exercise other rights available under applicable privacy laws.
To submit a request, contact info@kapreign.com. We may need to verify your identity before acting on a request.
We will respond within the timeframe required by applicable law. Certain information may be retained where legally required or otherwise lawfully permitted.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing personal information.
13. Children’s Privacy
Our website and services are primarily intended for business users and other individuals who can lawfully use them. We do not knowingly collect children’s personal information in circumstances where doing so is prohibited by applicable law. If you believe a child has provided personal information improperly, please contact us.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, data practices or legal obligations. The revised version will be published on this page with an updated revision date where appropriate.
15. Contact Us
For privacy-related questions, requests or complaints, contact:
Kapreign
Angamaly, Kerala, India
Email: info@kapreign.com
Website: https://kapreign.com